Hi, I was told to update some HTML5 banner ads we are using and were done in Hype v3. So I did update and export them, but when my colleague tries to use them in Campaign Manager, they get an error:
"The primary asset you tried to upload is not rich media, but this is a rich media creative. Please upload a rich media asset".
So, as I'm not a user of Campaign Manager I have no idea of what the problem is, or what to do to fix it. I downloaded again the exporting script for Campaign Manager on the site, but they get the same error again. Anyone can please shed some light on this?
I tried to attach my export but it is too big (4 MB) so I sent it to WeTransfer to share it, hope it is OK.
https://we.tl/t-tfWahNIndL
15 posts - 6 participants